Molar

A dental clinic's reception sends the same kinds of message all day: confirm the appointment, remind, you missed it, here is your treatment plan, we have a last-minute slot. Each one typed by hand, in whatever words came out, sometimes in the wrong language for the patient.

Those messages aren't notifications. They're part of the patient's journey with the clinic.

Time at the front desk, and a tone that changed with whoever was on shift. When every message starts from a blank box, a date, a time or a treatment is easy to get wrong.

Reception enters the patient's first name and phone number, chooses a template, adds the relevant date, time, duration or treatment, and previews the finished message. One tap opens it in WhatsApp. Or they can copy the text or a calendar link. Five languages: Spanish, English, German, French and Valencian. The tool doesn't store patient details on a server.

1. 01Fifteen templates: appointments and logistics, follow-ups, replies to the patient
2. 02Five languages: Spanish, English, German, French, Valencian
3. 03Date, time, duration and treatment dropped into the text
4. 04Open in WhatsApp, copy the message, copy a calendar link
5. 05No server-side storage of patient details

Reception can prepare complete messages with consistent wording in the patient's language, entering the details instead of writing a new paragraph each time.

Built for one clinic. Time saved and other outcomes haven't been measured yet. The aim is less time spent typing and more attention for the people behind the messages.